Contact us

Before submitting anything to the contact form below, please:

  1. Understand that we are NOT the official Poptropica Creators and cannot change the game. To contact the Creators, use the Contact link on the Poptropica homepage.
  2. If you are experiencing a glitch with the game, please contact Poptropica instead. 
  3. Check Poptropica’s FAQ, the PHB’s FAQ, and use the search bar in the top-right corner to see if your questions can be answered there. Also, don’t send us spam or irrelevant messages.
  4. Note that you need to fill out a proper email address in order for us to be able to send you a reply. If you prefer to message us through your email, you can reach us at!

You can also contact the PHB by:

However you choose to contact us, we promise not to misuse your information. If you use the form above, you will need to enter a valid email address for us to reply back to you.

Don’t forget to be awesome! 🙂



  1. Woah i didnt know u guys had a youtube channel! Gotta go check it out! 😀

  2. Cool!

  3. purple paw says:

    love your website

  4. moonlight91 says:


  5. fastcomet10 says:

    you guys are amazing thats why i say PHBrocks

  6. quick walker says:

    this site is so cool. i come here every day!

  7. Hi Hijuyo i commented on ur channel and on the PHB one.

    Hijuyo: Thanks, Roryccool! ^.^

  8. ok you guys rock litterly.

  9. Heya! I agree with everyone that said that yous are really helpful and awesome.

  10. So, I REALLY think that poptropica should make an island for every holiday! Wouldn’t that be SO much fun?! They already have the Great Pumpkin Island for Halloween, so all they need to do is something for like Easter, Christmas, Thanksgiving, ect. I would be so phyced if they did that!

    • Purple Socks says:

      Well, it wouldn’t be fair to some people because loads of people don’t celebrate Easter and Christmas. I think it’s just Christians and Catholics.

      • Trusty Biker says:

        Most Catholics are Christians, just so you know.

      • Trusty Dolphin says:

        I celebrate easter and christmas. All my family and friends do and no-one I know is religious. About 99% of my country (austria/germany) celebrate both and hardly any of us are religious. I’m atheist like my friends, and my family is strictly anti-religion.

  11. crazy wolf says:

    I think that Poptropica should make a Lemonade Mouth Island! I would love that so much!

  12. If you complete an island and get the credits but you have membership. Will the credits still be there after the membership expires?

    Hijuyo: Yes. Credits only disappear when they are spent.

  13. I think that it would be totally sweet if poptropica were to make phantom of the opera costumes… Maybe it’s just me, but I think that would be cool…

  14. Hello, the email address- are all of the authors capable of reading the messages sent? I have an issue I want to speak to Hijuyo about specifically, and with different time zones etc. it’s hard to get on at the right time.

    Hijuyo: If you want to talk to me specifically, you can email 😛 (to everyone reading this: spam is not appreciated)

  15. i have been trying to log on to poptropica and it wont let me in. i make a new account and it says theres an error in the data base.

  16. I’ve completed 7 islands and it only said that i have completed 1.
    I think there is a bug in your program.
    It’s unfair.

  17. Jellybeans says:

    I’ve completed 7 islands and it only showed 1 medallion.
    I think there is a bug in your program.
    It’s unfair.

  18. Teddy Blake says:

    I have completed the second scavenger hunt and entered the answer on the home page. But the gold card just keeps loading forever and I don’t get the prize I am supposed to. Am I doing something wrong? Is there a problem with the prize program? What can I do to get my prize?

  19. I completed all the islands and the next day, I had NONE! I completed one again and I still had NONE!

  20. what they need to make is a worls trade centers islcan

  21. i think they should make a candy island!!! yum

  22. I was wondering if you could make a new island about werewolves and in the island you get bitten by on and at night you turn into a werewolf and you can controle the time with a metter that says night/day.

  23. PHB fan :) says:

    Dear Hijuyo,
    Hello! I like Poptropica,the PHB, and am Christian like you!!!!


  24. PHB fan :) says:

    Also,please, would you mind telling me how you created your website?
    Like, who hosts it?
    (Please post a reply here in bold print)

    Hijuyo: I created my personal site using iWeb, and this blog (PHB) with WordPress.

  25. So, I haven’t been on Poptropica in a very long time… (like i think two years) And now when I try to log in, it says my user isn’t valid. I created a new account, searched for mine, and when i found it, it was a different person and all my purchased stuff (with real money) and my completed islands are gone! I’m really disappointed, I’ve been working on that account for a long time and got really far on it… Does poptropica delete your account when you haven’t been on for awhile? :\

  26. Madalyn Schlitzberger says:

    please make another island! my sister and I would love it we could have a new island every week or atleast every month. we”re both members and finish one island in like an hour! please! I LOVE POPTROPICA!

    • O.k., I am really sorry to disappoint you, but they just dont make the islands.
      Also, I agree with you, but imagine how much work it would be to put out an island every 7 days.

  27. i think they should make an island called Horses Rule island.
    it would be sooooooo cooooolll!!!!!!!!! i would beat it the first second it came out for non-members!!!!

  28. I play poptropica at home.

    • You are very “chillax”, as they say, compared to your fellow commenters.
      If I could give you cookies, you would get 4!=)

  29. Little Crab (PHB Helper) says:

    I’m Little Crab! I like to be my staff of Poptropica Help!

  30. Why can’t i get more than 4 stars on my battle ranking?

    • It is possible to get the full 5 stars, but after 4 stars, it’s a lot more work. Keep winning more games, and try not to lose any. Hopefully you’ll earn a higher battle ranking! The PHB’s Game Guides have lots of tips on how to do better on the games. 🙂

  31. Dr. Magic Onion, Poptropicatologist says:

    Hijuyo and Writers,

    I know this is completely off subject, but I am trying to get references to Spotted Dragon. He said that I could find some at Poptropica Help Blog. If you could verify that being true, then thanks.

    Dr Magic Onion,

  32. Fishy, how did u make those text boxes on the page?

    • It’s called a contact form. Are you aware of WordPress Support‘s plethora of articles that tell you all about how to use the many features available in WordPress? That includes creating a custom form and more. This Poptropica blog is not the place to be asking such questions; please stay on topic here or make use of the form above should you wish to contact us.

      • I’m sorry, I thought this was a good place to ask a comment like this. 😦

      • Also, I don’t really like to give out my email to forms. I’m scared they will hack my email.

      • This form simply sends your message to the PHB email, which I’ll read and may reply to. It asks for your email address so I can respond back (via email). We would not give out your email address or personal information, so it’s safe. If you have non-Poptropica questions, you should probably search outside of this blog – for example, WordPress support articles for questions about WordPress and blogging.

  33. Dr. Magic Onion, Poptropicatologist says:

    Where is that picture located?

  34. What’s the PHB’s email address?

    Slanted Fish: poptropicahelpblog (at) gmail (dot) com. (at is @, dot is .) Writing it this way prevents spam.

  35. 12345cheese7 says:

    potropica is so cool and i ❤ the costumes u can buy with u'r tokens. thinknoodles is the best by far don't u think?

  36. PHB is so cool! Keep up the good work guys!

  37. Fishy, how did you put your avatar studio picture at the side of the blog?

    Slanted Fish: I used a gigya shortcode to embed Flash onto WordPress.

  38. how do you make a poptropica help guide?

    Slanted Fish: It’s just a matter of writing what you know into a comprehensive walkthrough and maybe adding some pictures. 🙂

  39. My name is Icy Comet too! PLCP(peace love chocolate Poptropica)

  40. Message to creators: i am having a problem. every time i log on, it has a tottally different character and it says PLEASE SAVE YOUR GAME right after i log on!! please help!!!

    • tikal8d says:


      Firstly, these are not the creators. If you want to get in touch with the creators of Poptropica, please click “Contact Us” at the bottom of the Poptropica website.
      Secondly, are you sure that you are clicking “Returning Player” when logging in? 🙂
      Hope that helps! ~Tikal

  41. Jason Moffitt says:


  42. Scary Plug says:

    Fishy, does the PHB has a Facebook page?

    Slanted Fish: No, because it could show others’ personal information.

  43. StripedBoa says:

    Whenever I log into Poptropica and click “back to game”, the Mega Fighting Bots game shows up. Does anyone else have that problem?

    • tikal8d says:


      This may be because you logged out while playing the game. You need to finish or exit that game to continue with Poptropica 🙂 ~Tikal

  44. Hi Slanted Fish, a while back I got permission from you to use stuff from your Cheat Codes page on my blog Poptropica Costumes Blog. I’m going to make that blog inactive and I’ve created a second blog. I’m going to copy the same page there too, so is that OK?

    Slanted Fish: As long as you link back and give credit where it’s due, it’s ok. 😛

  45. Hello!!! Everyone!!! An announcment….. I will be giving away a poptropica account!! Please just reply and tell me why you would want it and also the poptropican has 150 credits!!! Please leave a reply!!

  46. Who was the first creator of this blog? There’s so many authors so it’s hard to tell.

  47. What’s the link of your UTube channel? (UTube- short for YouTube 😛 )

    Slanted Fish: The PHB’s YouTube username is MyPoptropicaHelp (click that to get to our page).

  48. Hey there Slanted Fish!

    I am having trouble with 24 carrot island

    there are no red cans with the skulls!

    Slanted Fish: See our 24 Carrot Island Guide for help, or contact Poptropica if there’s a glitch.

  49. Strange Bug says:

    Hey there Slanted Fish

    i was thinking could i become a staff of the PHB?

    Slanted Fish: Please refer to the first question on our FAQ for that answer. 😛

  50. What is the direct email address?

    Slanted Fish: You can email poptropicahelpblog(at) (at = @).

  51. How do I send a picture to you guys? I saw a few poptropicans on my Friends tab have hair that sticks out as branches from their head and ends with leaves! It’s the same color as their hair, and saved in their Costume Closet. When I try to click on them to customize it, the customizer doesn’t load and it brings me back to Poptropica! I wanted to show you because I took a picture of it using Snipping Tool. How can I send that to you?

  52. I love this website! It helps me with all my poptropica needs!

  53. Red Stomper, Pirate Captain says:

    Hey Slanted Fish, can I have a story on the pop magazine, please… (cute pirate face)

    Slanted Fish: Of course, just email your entry to phbpopcorn(at)gmail(dot)com 🙂

  54. Red Stomper, Pirate Captain says:

    Oh and em… do I have to plan it first… eh?…. 😕

    Slanted Fish: You can plan as much as you need to, but please only send it in as a finished product. 🙂

  55. Mrs. Porkupine says:

    Hey slantey, Im from ze german town ov Helpenburg, so I vant to know vot i will hef to do if,,, excuse me *clears throat* I wanna join ya wiki? * coughs *I VANT TO HOIN

  56. Yo Slantey, me again(Mrs.Porkupine im actually male) so Can i reguarly contact phb for ideas or information to put on the wiki or is that a no no and u will kick my british butt if i do do that? anyways im going to be putting little pieces of trivia and some other stuff. 😀 Peace Im out.

    • You’re more than welcome to edit the Poptropica Wiki without informing us directly every time, and if you’re using our site to find information, please refrain from copying directly unless it is trivia, which is shared on both sites.

  57. oh forgot to mention that its me emailing u

  58. pinku904 says:

    u guys r awesome 😛

  59. striped dolphin says:

    whenever I try to get to the attic of the mill (astreoknigth) it wont bring me there no matter what I try to do.

  60. Big nate island is only for members now

  61. Shiny Catfish says:

    hputerpop your acount is so awesome on pop!!! and i would rly like to trade with you reply as soon as you can thank’s and peace out;)

  62. Shiny Catfish says:

    Hputerpop i only want one thing from you can we plz plz pretty plz trade? reply as soon as you can thank’s & peace out man;)

  63. nothingmuchgoingon2007 says:

    I love your blog… its cool! Anyways, I’m a first time commenter. Nice to meet you, Poptropica Help Team!!!

  64. Do we send our MPIP applications here?

  65. Popular Singer says:

    Finally commenting again! I’m loving the memes. *starts rolling on the floor laughing*

  66. halosunshine230 says:

    How do i submit my own My Place in Poptropica? It sounds complicated 😀

  67. This is the place to send in your my place in poptropica

  68. Calm Star says:

    Can I make a guest post for phb

    • Yes, we welcome guest posts as long as they’re Poptropica-related and well written (with at least 500 words, including pictures highly recommended) – contact us using one of the ways mentioned on this page! 🙂

  69. my user is diamond eye got swag. so um every time i log in and go to the map it just loads and loads can you fix this please i really want to do arabian nights part 1 and 2 i did part 3 already.

  70. you kidding me? the poptropica loading screen is broken and your doing nothing about it?why did i quit animal jam and think this is my favourite game its turning into a nightmare for me.

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