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Contact

Contact us

Before submitting anything to the contact form below, please:

  1. Understand that we are NOT the official Poptropica Creators and cannot change the game. To contact the Creators, use the Contact link on the Poptropica homepage.
  2. Check Poptropica’s FAQ, the PHB’s FAQ, and use the search bar in the top-right corner to see if your questions can be answered there. Also, don’t send us spam or irrelevant messages.

If you are experiencing a glitch with the game, please contact Poptropica instead. 

You can also contact us on this blog by commenting (as long as it follows our comment policy) or talk to anyone who’s available in our chatroom, the PHC. We promise not to misuse your information, but you will need to enter a valid email address for us to reply back to you. Have a nice day. :)

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Comments

  1. Woah i didnt know u guys had a youtube channel! Gotta go check it out! :grin:

  2. Cool!

  3. purple paw says:

    love your website

  4. moonlight91 says:

    OKAY! U GUYS ROCKS

  5. fastcomet10 says:

    you guys are amazing thats why i say PHBrocks

  6. quick walker says:

    this site is so cool. i come here every day!

  7. Hi Hijuyo i commented on ur channel and on the PHB one.

    Hijuyo: Thanks, Roryccool! ^.^

  8. ok you guys rock litterly.

  9. Heya! I agree with everyone that said that yous are really helpful and awesome.

  10. So, I REALLY think that poptropica should make an island for every holiday! Wouldn’t that be SO much fun?! They already have the Great Pumpkin Island for Halloween, so all they need to do is something for like Easter, Christmas, Thanksgiving, ect. I would be so phyced if they did that!

    • Purple Socks says:

      Well, it wouldn’t be fair to some people because loads of people don’t celebrate Easter and Christmas. I think it’s just Christians and Catholics.

  11. crazy wolf says:

    I think that Poptropica should make a Lemonade Mouth Island! I would love that so much!

  12. If you complete an island and get the credits but you have membership. Will the credits still be there after the membership expires?

    Hijuyo: Yes. Credits only disappear when they are spent.

  13. I think that it would be totally sweet if poptropica were to make phantom of the opera costumes… Maybe it’s just me, but I think that would be cool…

  14. Hello, the email address- are all of the authors capable of reading the messages sent? I have an issue I want to speak to Hijuyo about specifically, and with different time zones etc. it’s hard to get on at the right time.

    Hijuyo: If you want to talk to me specifically, you can email hijuyo@gmail.com :P (to everyone reading this: spam is not appreciated)

  15. i have been trying to log on to poptropica and it wont let me in. i make a new account and it says theres an error in the data base.

  16. I’ve completed 7 islands and it only said that i have completed 1.
    I think there is a bug in your program.
    It’s unfair.

  17. Jellybeans says:

    I’ve completed 7 islands and it only showed 1 medallion.
    I think there is a bug in your program.
    It’s unfair.

  18. Teddy Blake says:

    I have completed the second scavenger hunt and entered the answer on the home page. But the gold card just keeps loading forever and I don’t get the prize I am supposed to. Am I doing something wrong? Is there a problem with the prize program? What can I do to get my prize?

  19. I completed all the islands and the next day, I had NONE! I completed one again and I still had NONE!

  20. what they need to make is a worls trade centers islcan

  21. i think they should make a candy island!!! yum

  22. I was wondering if you could make a new island about werewolves and in the island you get bitten by on and at night you turn into a werewolf and you can controle the time with a metter that says night/day.

  23. PHB fan :) says:

    Dear Hijuyo,
    Hello! I like Poptropica,the PHB, and am Christian like you!!!!
    :D

  24. PHB fan :) says:

    Also,please, would you mind telling me how you created your website?
    Like, who hosts it?
    (Please post a reply here in bold print)

    Hijuyo: I created my personal site using iWeb, and this blog (PHB) with WordPress.

  25. So, I haven’t been on Poptropica in a very long time… (like i think two years) And now when I try to log in, it says my user isn’t valid. I created a new account, searched for mine, and when i found it, it was a different person and all my purchased stuff (with real money) and my completed islands are gone! I’m really disappointed, I’ve been working on that account for a long time and got really far on it… Does poptropica delete your account when you haven’t been on for awhile? :\

  26. Madalyn Schlitzberger says:

    please make another island! my sister and I would love it we could have a new island every week or atleast every month. we”re both members and finish one island in like an hour! please! I LOVE POPTROPICA!

    • O.k., I am really sorry to disappoint you, but they just dont make the islands.
      Also, I agree with you, but imagine how much work it would be to put out an island every 7 days.
      Bye!

  27. i think they should make an island called Horses Rule island.
    it would be sooooooo cooooolll!!!!!!!!! i would beat it the first second it came out for non-members!!!!

  28. I play poptropica at home.

    • You are very “chillax”, as they say, compared to your fellow commenters.
      If I could give you cookies, you would get 4!=)

  29. Little Crab (PHB Helper) says:

    I’m Little Crab! I like to be my staff of Poptropica Help!

  30. Why can’t i get more than 4 stars on my battle ranking?

    • It is possible to get the full 5 stars, but after 4 stars, it’s a lot more work. Keep winning more games, and try not to lose any. Hopefully you’ll earn a higher battle ranking! The PHB’s Game Guides have lots of tips on how to do better on the games. :)

  31. Hijuyo and Writers,

    I know this is completely off subject, but I am trying to get references to Spotted Dragon. He said that I could find some at Poptropica Help Blog. If you could verify that being true, then thanks.

    Dr Magic Onion,
    Poptropicatologist

  32. Fishy, how did u make those text boxes on the page?

    • It’s called a contact form. Are you aware of WordPress Support‘s plethora of articles that tell you all about how to use the many features available in WordPress? That includes creating a custom form and more. This Poptropica blog is not the place to be asking such questions; please stay on topic here or make use of the form above should you wish to contact us.

      • I’m sorry, I thought this was a good place to ask a comment like this. :(

      • Also, I don’t really like to give out my email to forms. I’m scared they will hack my email.

      • This form simply sends your message to the PHB email, which I’ll read and may reply to. It asks for your email address so I can respond back (via email). We would not give out your email address or personal information, so it’s safe. If you have non-Poptropica questions, you should probably search outside of this blog – for example, WordPress support articles for questions about WordPress and blogging.

  33. Dr. Magic Onion, Poptropicatologist says:

    Where is that picture located?

  34. What’s the PHB’s email address?

    Slanted Fish: poptropicahelpblog (at) gmail (dot) com. (at is @, dot is .) Writing it this way prevents spam.

  35. 12345cheese7 says:

    potropica is so cool and i <3 the costumes u can buy with u'r tokens. thinknoodles is the best by far don't u think?

  36. PHB is so cool! Keep up the good work guys!

  37. Fishy, how did you put your avatar studio picture at the side of the blog?

    Slanted Fish: I used a gigya shortcode to embed Flash onto WordPress.

  38. how do you make a poptropica help guide?

    Slanted Fish: It’s just a matter of writing what you know into a comprehensive walkthrough and maybe adding some pictures. :)

  39. My name is Icy Comet too! PLCP(peace love chocolate Poptropica)

  40. Message to creators: i am having a problem. every time i log on, it has a tottally different character and it says PLEASE SAVE YOUR GAME right after i log on!! please help!!!

    • tikal8d says:

      Hi!

      Firstly, these are not the creators. If you want to get in touch with the creators of Poptropica, please click “Contact Us” at the bottom of the Poptropica website.
      Secondly, are you sure that you are clicking “Returning Player” when logging in? :)
      Hope that helps! ~Tikal

  41. Jason Moffitt says:

    COOL

  42. Fishy, does the PHB has a Facebook page?

    Slanted Fish: No, because it could show others’ personal information.

  43. StripedBoa says:

    Whenever I log into Poptropica and click “back to game”, the Mega Fighting Bots game shows up. Does anyone else have that problem?

    • tikal8d says:

      Hi!

      This may be because you logged out while playing the game. You need to finish or exit that game to continue with Poptropica :) ~Tikal

  44. Hi Slanted Fish, a while back I got permission from you to use stuff from your Cheat Codes page on my blog Poptropica Costumes Blog. I’m going to make that blog inactive and I’ve created a second blog. I’m going to copy the same page there too, so is that OK?

    Slanted Fish: As long as you link back and give credit where it’s due, it’s ok. :P

  45. Hello!!! Everyone!!! An announcment….. I will be giving away a poptropica account!! Please just reply and tell me why you would want it and also the poptropican has 150 credits!!! Please leave a reply!!

  46. Who was the first creator of this blog? There’s so many authors so it’s hard to tell.

    • tikal8d says:

      Hi there!

      If I remember rightly, Shaggy Tornado were one of the first creators. There were two or three of them to begin with. ~Tikal

      • Actually, I (Slanted Fish) created the blog, though I was previously known as Scary Tomato (my Poptropica name at the time). Shaggy Tornado is someone else, but he’s been with the PHB for a long time. :)

  47. What’s the link of your UTube channel? (UTube- short for YouTube :-P )

    Slanted Fish: The PHB’s YouTube username is MyPoptropicaHelp (click that to get to our page).

  48. Hey there Slanted Fish!

    I am having trouble with 24 carrot island

    there are no red cans with the skulls!

    Slanted Fish: See our 24 Carrot Island Guide for help, or contact Poptropica if there’s a glitch.

  49. Strange Bug says:

    Hey there Slanted Fish

    i was thinking could i become a staff of the PHB?

    Slanted Fish: Please refer to the first question on our FAQ for that answer. :P

  50. What is the direct email address?

    Slanted Fish: You can email poptropicahelpblog(at)gmail.com (at = @).

  51. How do I send a picture to you guys? I saw a few poptropicans on my Friends tab have hair that sticks out as branches from their head and ends with leaves! It’s the same color as their hair, and saved in their Costume Closet. When I try to click on them to customize it, the customizer doesn’t load and it brings me back to Poptropica! I wanted to show you because I took a picture of it using Snipping Tool. How can I send that to you?

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